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Feature Highlights

Gold Partner Features

It's so simple, yet so powerful!

The LOUDreviews platform does all the work of getting reviews, so you can focus on your business!

  • We give you the ability to get reviews through text, email, on your site, and in person!
  • It takes less than 15 minutes per week to get a steady flow of new customer reviews!
  • Make sure your happy customers are heard by getting your reviews posted on the sites that matter most!
  • It's so simple to find unhappy customers before they post their feelings online. Now you have a second chance to follow-up and fix the concern.
  • A single “Command Center” for all of your customer reviews

    A single “Command Center” for all of your customer reviews

    LOUDreviews is the first and only solution to wrangle local reviews into an addressable marketing channel with a complete solution.

    • Acquire, manage and use customer reviews from around the Web
    • Cover all of the third-party publishers that matter
    • Don't be held hostage: Build reputation and visibility on the websites and listings you own
  • Get a second chance with unhappy customers

    A simple system to proactively collect and use feedback from all of your customers.

    • Activate happy customers to share the good word where it matters
    • Reach unhappy customers before they bad-mouth your business
    • Give your team the time and intel to turn a negative customer experience around
  • Review Stream Example

    Stream your best reviews to your website and social media profiles

    We’ll collect all of your reviews in one place and let you selectively share them to your website via a simple copy/paste embed code.

    • Automatically display the latest and greatest reviews of your business to prospective customers and increase conversions
    • Selectively show/hide and edit review snippets so that you’re always in control of the content you publish
    • Wordpress plugin (and Joomla/Drupal modules) make site integration with schema markup easy

How Does LOUDreviews Compare With Competitors?

  LOUDreviews

Other Solutions

Review Acquisition

Automated texting process for collecting reviews

Manage multiple locations or clients

Collect reviews via customized "review funnel" landing pages and widgets

Embed review collection widgets on business websites, social pages, etc.

Provide a mobile-optimized customer experience through the funnel

Generate reviews on target major, local and industry sites

Segment positive vs. negative feedback to pre-empt negative reviews

Guide customers with clear instructions and conversion triggers for 100s of sites

Engage customers with coupons and offers

Engage customers with our live agents

See live-agent feedback, or text directly from platform

Upload location profiles in bulk via CSV or Excel file

Review Campaigns

Customize email and text message campaigns, templates, timing and sequence

Automate sending, follow-up, removal and de-duplication of campaign recipients

Upload campaign recipients in bulk via CSV or Excel file

Share access to simple, branded forms for customer onboarding and opt-in

Measure performance with open, click and conversion tracking

Collect reviews on-location with compliant “kiosk mode”

Extend campaigns to all customer interactions with email signature snippets, widgets

Order printed review invites for low-tech, offline campaigns

Exercise complete creative control over email, SMS and MMS templates

Manage and monitor per-profile email and text message limits

Create custom account-level default campaigns to scale easily

Integrate with CRM, POS and other systems through the API

Monitoring and Reporting Features

Monitor major, minor and industry-specific review sites for new reviews

Get review alerts or send to staff based on custom criteria

Coordinate and manage team responses with simple status and notation tools

Respond directly to Facebook and Google reviews from one dashboard

Generate white-labeled performance and trend reports (Web only)

See data on reviewer clicks, click-throughs and conversions through the funnel

Schedule recurring reports to ship to staff via Web, PDF and CSV

Setup multiple, recurring reports to go to staff on any schedule

Pull aggregate data from the API for custom reporting

Marketing Features

Auto-share positive reviews (including images) to social media profiles

Stream your latest and greatest reviews to your website

Copy/paste embed code for super easy "social proof"

Control SEO-friendly rich-snippet/schema markup for reviews and aggregate rating

Easily deploy "Review Stream" with Wordpress plugin, Joomla and Drupal modules

Additional Platinum Partner Features

Review Blast!

WATCH VIDEO

Get your best reviews in front of 2,000+ potential customers on Facebook every single month!

  • Make sure your customers are heard by broadcasting their reviews through Facebook’s newsfeed!
  • LOUDreviews is the ONLY company that proactively pushes your best reviews through Facebook ads.
  • People who see your reviews on Facebook are 3x more likely to choose your company.
  • Review Blast will help you see a positive ROI and grow your revenue immediately!

Text Marketing Made Easy!

Send special offers and coupons to your customers via text in less than 2 minutes!

  • Create your own custom message, and get it out in the one way they are guaranteed to see it—a text!
  • See immediate revenue growth by reaching your customers through text marketing!
  • Stay compliant with all the latest texting rules through our automated opt-out processes.
  • Keep your current customers coming back and spending more money with you in only a couple of minute each month!

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